Frequently Asked Questions
- How can I care for my fashion Ethnic jewellery?
To keep your fashion Ethnic jewellery looking new and shiny, it is best to avoid exposure to moisture, harsh chemicals, and perfumes. Store your jewellery in a dry and cool place, and avoid exposing it to direct sunlight or extreme temperatures.
- How long does fashion Ethnic jewellery typically last?
The lifespan of fashion Ethnic jewellery depends on several factors, such as the quality of the materials, how well it is cared for, and how often it is worn. With proper care, most fashion Ethnic jewellery can last for several years.
- What is the return policy for your products?
We offer a 30-day return policy on most of our products. If you are not satisfied with your purchase, you can return it for a refund or exchange within 30 days of receiving your order. Engraved pieces, Birthday Discount purchases, gift cards, We Urban Vogue Branded merchandise and permanently discounted or marked down merchandise are considered Final Sale and are not eligible for return or exchange.
- How can I track my order?
Once your order has been shipped, you will receive an email with a tracking number and a link to the carrier's website where you can track your package.
- How long does shipping take?
Our standard shipping time is 5-7 business days within the United States. International 000shipping times may vary depending on your location.
- Can I cancel or modify my order?
If you need to cancel or modify your order, please contact our customer service team as soon as possible at (number) or email (email id). We will do our best to accommodate your request, but please note that orders may not be cancelable or modifiable once they have been processed.
- Do you offer gift wrapping?
We offer gift wrapping for an additional fee. At checkout, you will have the option to select gift wrapping and include a personalized message for the recipient.
- Do you offer gift cards?
Yes, we offer both physical and digital gift cards. Gift cards can be purchased on our website and used for online or in-store purchases.
- What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay.